Recent assessments from the IT Quality Index have provided empirical evidence shedding light on common issues prevalent in many IT departments. These findings …
[Read more...] about Frequently missing components of good IT governance
News
Quantitative and Qualitative metrics compared
Quantitative metrics in IT are good when work is: input-output processing high frequency standardized outputs predefined process or …
[Read more...] about Quantitative and Qualitative metrics compared
Typical steps of IT QMS introduction
Typical steps of establishing IT QMS are: 1. IT Quality Foundation training for 2+ IT staff to get basic understanding of what IT quality is 2. IT Quality …