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IT Quality Management Framework

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administrator

administrator / 15.5.2025

Reframing Quality Management: Combining EFQM and the IT Quality Index

For many organizations, quality management has been a long-standing practice—often rooted in assumptions that have gone unchallenged for decades. In …

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administrator / 24.4.2025

Why IT Cost Benchmarking Alone is Dangerously Misleading

Cost benchmarking is a common management practice, frequently used within IT management. Perhaps the most widely recognized metric compares IT operational costs …

[Read more...] about Why IT Cost Benchmarking Alone is Dangerously Misleading

administrator / 29.4.2022

Missing quality related skills

SFIA 8 defines 121 skills covering almost all activities relevant to internal IT departments or external service providers. Vast majority of described skills …

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IT Quality Index

IT QUALITY INDEX is IT quality assessment framework, which is used for quality assessment in different types of IT organizations. It is respecting all major best practices frameworks and norms.

 

IT QUALITY INDEX® is a registered mark of Q4IT Limited. All rights reserved.

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