Quantitative metrics in IT are good when work is: input-output processinghigh frequencystandardized outputspredefined process or workflow For example …
[Read more...] about Quantitative and Qualitative metrics compared
IT Quality Management Framework
Quantitative metrics in IT are good when work is: input-output processinghigh frequencystandardized outputspredefined process or workflow For example …
[Read more...] about Quantitative and Qualitative metrics compared
Are you over focused on reporting volume metrics or CMMI figures? Is it helping CIO communicating value of IT? "Clearly, CIOs will struggle communicating the …
In 2010 I was delivering a consultancy project requested by the CEO of mid-sized company who wanted objective information regarding the overall quality of his …
[Read more...] about IT QUALITY INDEX book published and available
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IT QUALITY INDEX is IT quality assessment framework, which is used for quality assessment in different types of IT organizations. It is respecting all major best practices frameworks and norms.
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