Are you over focused on reporting volume metrics or CMMI figures? Is it helping CIO communicating value of IT? "Clearly, CIOs will struggle communicating the …
IT QUALITY INDEX book published and available
In 2010 I was delivering a consultancy project requested by the CEO of mid-sized company who wanted objective information regarding the overall quality of his …
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Does your IT quality manager know what IT quality is?
Every organization needs to be equipped with a mechanism to identify and correct faulty status and initiate corrective actions. This mechanism is more critical …
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