Skills management for the information age is the global skills and competency framework for a digital world. SFIA V7 is describing 102 skills and 7 competency levels providing internationally recognised standard..
IT Quality Index is perfectly matching with SFIA skills descriptions thus providing straightforward mapping between IT Quality Index courses and SFIA skills.
Every IT department should be equipped with IT Quality skills to:
- reduce management complexities – less process and service management
- adopt quality management practices to improve or decrease specific quality dimension level
- measure and understand overall IT Quality level through applying systems thinking
- visualise quality adaptations through IT quality visual proportional system
Any quality improvement effort starts with understanding what IT quality is, and this is where IT Quality related courses are helping CIOs to identify and address skills gaps.