Every organization needs to be equipped with a mechanism to identify and correct faulty status and initiate corrective actions. This mechanism is more critical …
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Discussion with a CEO about IT quality
In January 2017 I had the opportunity to speak at the itSMF annual conference on the topic of the IT QUALITY INDEX – “How Good Is Your IT?”. After my …
Key findings from teaching IT QUALITY INDEX Expert course January 2017 London
During last week I delivered an expert level training course of the IT QUALITY INDEX framework in some excellent training premises near to Tower Bridge. Here is …
[Read more...] about Key findings from teaching IT QUALITY INDEX Expert course January 2017 London